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Posted by: Lilian,
on 9/7/2009,
in category "Frequently Asked Questions (FAQ)"
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this article has been read 6724 times
Location:
Houston, TX, USA
Your credit card payment is first pre-authorized while you place an order and immediately a charge is posted for the amount of the order total. If your transaction does not get an immediate response from the Gateway (i.e. if it is still showing a status of "processing"), you need to submit the payment again.
Sometimes the Gateway responds with address verification mismatch. Please ensure that you enter your billing address as featured on your credit card bill.
Please note that temporary pre-authorization may show on the same day but will expire if the completed transaction does not follow in a timely manner. Your credit card will only be billed if you receive status of PAID in your payment history. If you receive any other status, you need to try again.
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